***** on my woolworths account

I contacted Woolworths management in ballito about two weeks ago about a waiter at the woolworths food cafe who de*****ed my account. To date nothing has been done. The employee is still at the store and my account is still being charged. Patrons please be wary, if you pay utilizing your account, they de***** your account charge you a miniscial amount after your original purchase so that you do not notice it and the waiter pockets the money as a tip or a item for themselves. Management does not do anything about it either, seems as if they are in cahoots. Very disappointing. Have been a customer for over ten years.