*****!!!

I had a loan account with Woolworths which was subsequently handed over to MBD for collection. I settled the account on 13 April 2019 with the full settlement amount which I was quoted of R16209.90 by the call center agents Candice and David at MBD. I checked my credit report last week and noticed that this Woolworths account was not updated or removed from my credit report. I queried it with Woolworths directly and to my surprise I received another call from MBD this morning stating that I was given the incorrect amount for settlement and the consultant Wahieda wanted to give me the correct amount still outstanding. I refused to listen and advised her to go and draw their calls for that period as I refuse to be held accountable for their errors. Woolworths better keep MBD responsible for any other outstanding amounts as their negligence and incompetence is not my problem! I believe this is committing ***** just to make more money out of me!!!!