Forget their loyale customer of more than 25 years because she is bed ridden

I have been battling since 20 July 2019 to be the secondary card holder on my mom account as my dad was. I have FULL power of attorney as she is in a frail care centre and bed ridden..I have five them all the papers and more but this is the way you treat a person who.has had an account for 24 years with no skip payment , late payments, nothing.. it is horrible how you Woolworths and Mr Moir treats your customers. gets a bonus but I have been battling since 20 July 2019 to be the secondary card holder on my mom account as my dad was. I have FULL power of attorney as she is in a frail care centre and bed ridden..I have five them all the papers and more but this is the way you treat a person who.has had an account for 24 years with no skip payment , late payments, nothing.. it is horrible how you Woolworths and Mr Moir treats your customers.