First and last TERRIBLE experience with shopping online with Woolworths

It’s been about 10 days since my first request about an item not delivered. It’s been 8 days that the amount is unprocessed on my bank account.

I needed the item that was not delivered for a function, I had to go out and buy it from somewhere else, also I cannot use my bank account since the amount stays unprocessed, this has really inconvenienced me and I had a very unpleasant experience. I have sent about 4 or 5 emails in the past 2 weeks with no luck.

I am really not happy with the service I have received with Woolworths and I will not be shopping there again, I will also demotivate people to not buy there as well.