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This is more directed at Justin who works at century city canal walk. I purchased an item online woolworths. Order was processed and delivery was speedy within 3 days. I discovered that the item was too small for me and went into the store canal walk to return for a bigger size they didnt have stock so i requested a refund. I paid for the online purchase with my debit card ao i expected the cash back. The lady who assisted me at customer service told me they cannot give me cash and gave me a gift card. I couldnt understand a debit card is a cash payment. I then left nd called the store the following day asking to speak to a customer service manager they put me through to justin who was extremely helpfull nd went over and above hia duties. He took the item to a store closeat to me and sorted everything out md advised i can go to that store nd collect my refund. Thank you Justin for the excellent service you deserve a gold medal.