FED UP WITH WOOLWORTH

I am the unfortunate owner of a Woolworth Black credit card. I receive my card in end 2021 and the monthly statements via email. I make my payments via EFT every month on my banking App keeping record of payments. I only used it initially for approximately three or four purchases the last made in February 2023, to an total of about R6500.00. Approximately six months after making the initial payments I received phone calls, messages and emails from Woolworth Financial Services stating that I was making no payments and had been handed over. I had to provide Woolworth financial services with all my proof of payments and was then informed by them that I was using a wrong payment reference number? The one I was using was the account number printed on my monthly invoice as received from them. I was informed that i should use my 16 digit credit card number printed on my card as reference. I then started doing this and all went well for another six months when i was again being handed over for non payment. Again i had to provide proof of payments and as far as Woolworth Financial Services was concerned the matter was resolved . I on the other hand was furious as was again being harassed and treated as a ******** for allegedly non payment. I emailed WFS and was informed that my reference number (16 digit credit card number ) did not exist on their records and was given yet again a different 16 digit number to use as reference when making payments. I was skeptical about this and having emailed and trying to resolve the issue decided to continue using the Account number printed on my invoice as the account reference number. I have now yet again been handed over to another debt collecting company for again alleged non payment. This has being going on since I received the card in 2022. I have emailed and spoken to several Woolworth Financial services "managers" among Nowaal Gladden, Mandy Davids , Nobhuhle Makathini "Gavin" and several others to try and rectify their incorrect account details. I have tried using the Woolworth Whats App line and even spoke to their ***** Department as I felt that something sinister was going on within the financial department. My bill account number and card number "did not exist" and no transaction or payment particulars would ever reflect on my monthly account bill received from them, yet I'm making payments and the total outstanding balance would not decrease. Even after dealing with some alleged accounting department managers the mater remained unresolved.I am fed up and I only want my monthly account invoice to reflect the correct account number and I want a list of all transactions done on my card. I could not register my card on their online account management app as none of the account or card numbers exist on their system. As far as I'm concerned I'm doing nothing wrong and following the payment methods reflected on their account statements. I am willing and eager to go to court in order to resolve this issue as WOOLWORTH DOES NOT SEEM TO BOTHER OR CARE. I HAVE NEVER EXPERIENCED SUCH INDISPOSITION ATTITUDE.