Faulty online shopping, no feedback or repair

I ordinarily order my online shopping to save time each month. I do this from a monthly list I set up, and have done so for at least a year with no problems.<br> <br> At the end of March I tried ordering online shopping and there were faults with booking a delivery slot and with adding items to my basket. I emailed, phoned and got very little response, eventually an agent contacted me to say they are aware of the problem and I should try ordering from past orders instead. Which I did while I thought the problem was being fixed.<br> <br> I have spent an hour this morning order and seleting items for my online shop again to see the problems still exist. I have tried refreshing, restarting and logging off and on to do it again and each time I need to go through the full process of selecting my items again, with no luck in adding them to my cart.<br> The attention and communication from woolworths on this has been lacking and I have now wasted hours of time over the last month with the problems with their online shopping.<br> <br> This is very frustrating - is it being worked on and is there any communication to customers?<br>