False advertising and Poor service

I have made use of the online service on 22.12.2017 because the advertising promised convenience and I wanted to prevent the festive madness. I ordered trifle amongst other things and made a note that dates must be checked due to it being for Christmas lunch and we are going away for the holidays.

The purchase arrived outside the period that I requested it to arrive and the expiry dates were for 24.12.2017.

I made endless calls to the contact centre and have the screenshots of the time spent on the phone. Eventually I got through to a "manager" Crushanda who apologised and made promises that were not delivered.

I had to go into the Woolworths Tygervalley store on the 23.12.2017 in the late afternoon in any case. This postponed my holiday trip and I didn't get the product that I paid for.

Nobody seems to care about this mess that was caused. I am a disgruntled customer and want someone senior to contact me. I have all the proof of emails, orders ,names,dates, times and screenshots, might just start posting all of it on all social media platforms.