Failure to clear record

i had an account with Woolworths and yes i defaulted on my montly payment..They then handed me over to their legal department for collection. I was called by consultants from MBD Attorney. an agreement was made between me and MBD to pay my account. And all the payment was paid and account settled. THey (MBD) sent me a letter of settlement . And this was in November 2014.<br> <br> Then recently in July i got a call from Brooks AND Luyts Attorneys calling on behalf of Woolworths requesting me to pay my account. I was so frustrated and stressed cos i know that i paid up my account. spoke to different consultant from both MBD AND BRROKS AND LUYTS but none of them is helping me out.<br> <br> From MBD - SPOKE to Florah M,WHO IS A TEAM LEADER and she agreed that it was their fault but still they not sorting out the matter. <br> <br> From Brooks and Luys - spoke to mr Beatus Langa - teamleader he also was usless and worse i sent him letter of settlement but they not assisting me at all.<br> <br> i went to WOOLWORTHS instores the sales person sent my settlement to their head office but still no help.<br> <br> please help me..i cant deal with this matter on my own cos they not taking it serious and it really messed up my credit<br> <br>