Failed to honour promotion.

You know the only reason I am posting is because of shocking service.

Woolworths Financial Services offered their clients R600 cash back when they spent R1500 using their Woolworths Card. I don't have the money but thought I'd go for it anyway! Lo and behold, do you think WFS can honour their promo? NO! I have not been issued the R600 voucher, which was due on the 21st of August.

Worst of all, none of their customer service contact centres are able to respond to emails offering any solution or support. You just get an automated email stating they will provide feedback within 24 hours, Well guess what, it has been 96 hours and still no help. I am completely appalled by their service.