Failed online delivery from Woolworths

On Friday 8 December I placed an online order with Woolworths for delivery to a client between 10am and 1pm on Monday 11 December. The order was not delivered. After much difficulty contacting Woolworths and trying to get an answer, 1 of the 3 items was delivered midday on Tuesday 12 December - and it was damaged. I was then promised that all 3 items would be delivered between 10am and 1pm on Wednesday 13 December. As of this morning, Thursday 14 December, still nothing. I have phoned head office, emailed, logged complaints on the website. All to no avail. I am completely dissatisfied with this unacceptable situation and complete lack of service.