1 reviews | Active since May 2024
FAILED DELIVERY & ABYSMAL CUSTOMER SERVICE
What a rollercoaster ride of disappointment and incompetence from the Woolworths Online store. It took a staggering 7 days for my order to even be out for delivery. And when it finally arrived on the 13th, only one measly item out of two showed up at my doorstep. My calls and emails were sent into the void, never to be answered. One call centre agent finally answered but did not provide any feedback after apparently escalating the matter. The courier company, Fastway Couriers is just as *********** as they do not answer phones, and also have no idea where this item is. If you enjoy wasting your time, money, and sanity on a company that couldn't care less about its customers, then by all means, shop at Woolworths Online Store.
