Extremely Poor Service

Would rate -1. I went into the Woolworths at Gateway to open a store account as I alway buy cash. There was only one person at department to open an account who was assisting a customer with online app. I asked for an application to open a store account as I did not want to wait long. She asked for my id. I asked if I can’t just have an application form and be on my way. She said it will only take two minutes. So ok, what harm would it do, RIGHT? Although she was STILL assisting her previous customer who was next to me. She typed in my id and says declined, try in 6 months, and turned away. Shocked at they way she ASSISTED me, I said thank you and walk away! If this is how customers are TREATED/ ASSISTED, then Woolworths can keep their store account, their staff with poor attitude and I will no longer purchase from Woolworths. The lady didn’t even give a reason as to why it was declined? Extremely poor service!!!