Extremely Extremely Disappointed – Woolworths Dash Delivery Failure So unbelievably disappointed! .

So unbelievably disappointed! It’s an understatement. My family was waiting for breakfast while the Woolworths Dash app kept saying our order was “on route.” Only to find out later — they never even attempted to deliver or cancel the order!

I specifically chose Woolies Dash over regular takeaways, trusting the brand. My order was placed at 9am, scheduled for delivery between 10:00 and 11:00. By 13:30, after waiting hours, I contacted support — only to be told, “Sorry neh, we don’t redeliver.” Really?

The driver was never at my complex gate — our security would’ve called via intercom if anyone had arrived. Clearly, no delivery was even attempted.

This was a complete service failure from a brand I usually associate with reliability and quality. A big win for Checkers 60/60 going forward — at least they deliver as promised! Woolies can keep the wallet credit they app**** and rather use it to train their staff to run a proper delivery system.