Extremely disappoining!! I placed an order on Woolworths and paid extra for speedy delivery

Extremely disappoining!! I placed an order on Woolworths and paid extra for speedy delivery. The delivery was late, so NO REGARD for paying extra for speedy delivery, and the package was the completely wrong one. I contacted Woolworths on many different occasions to sort this out, and I am STILL waiting for this to be sorted. It is 4 weeks already?? Order number #o***. I would NEVER order from Woolworths again. This service is absolutely terrible and ridiculous. I have waited 4 weeks now for my package!!