EXTREMELY BAD SERVICE FOR MONTHS

<p>I order lunch for our CEO and COO every week with Woolworths, (they are picky about their food and only prefer woolworths). for the past 5 months, every week, i have been having issues with Woolworths. Last week in particular, i only received my stock after 7pm at night which had to be delivered to my residential address. i state clearly on my orders the expiry dates and delivery times, but they are being ignored with every order. it is one hell of a struggle to get through to a manager and all the call centre agents are extremely rude. i am extremely upset with the service i receive. last week i was advised i will not be charged for my order this week because of all the inconvenience, i just received my invoice and we were indeed charged. i would appreciate it if someone from higher management would contact me to discuss a way forward, as i am very unhappy with the events of the past few months. unaceptable!!!!!!!!!!!!!!!!!!</p>