Extremely bad service at Woolworths

Yesterday I was at Woolworths mall@Reds. When I walked in there were limited prepared meals just to start with. Those that were available were in very bad condition and was falling apart. obviously decided not to take of those food. I then went to a lady and asked her for small breakfast bars that came in a variety pack. She said that she will come back to me. After 15 minutes I decided to rather go and pay because she's not coming back to me. While I was standing in que to pay I saw the small breakfast bars right next to me, still waiting for the lady to come back me. When I arrived at my till the cashier, Magdalen, ask for my Woolworths card. When I gave her the card she took it from me and stared at it for a few minutes. Then she just shoved it into my face and said that this is not safe. When I asked her what is not safe, she showed me that the imprinted initials on the bottom front of the card has faded away. The more I asked her why, she kept on shoving it to my face and said that it's is not safe. Then she stood up with my card and walked away. After while she called me out in front of the whole Woolworths (that started to make we feel like a ********) and said that I should bring my ID with me. She took me to another service cashier an demanded that they should block my card. When I ask "but is this my fault" she kept on repeating " yes! Is your fault" the lady behind the counter tried to cover for her, but she kept on repeating "it is your fault, it is your fault, it is your fault". Then I stayed to her that she makes me feel like a ********. She rep**** with "Yes, this is not safe". After that I just took my card and my ID and walked away. I Immediately went to a manager and she said that it is unacceptable and she will talk to Magdalen. I don't know since when Woolworths had such a bad service. But if this is how they are planning to go on they should rewrite their purpose vision and values. The purpose is to add quality to life. The prepared food were absolutely in no good quality . Their vision is to be one of the world's most responsible retailer's. There are absolutely no good business doing to customers/ people. And not even to talk about their values that were not reached at all. As previously shown, they were not "customer-obsessed". There was nothing inspiring about the situation. Nor the food ,the cashier, or the lady that was supposed to help me were being responsible. There was no team work at all. When I walked away Magdalen and the lady behind the counter had an argument about my card and Magdalen stayed with her point, and als, no one came and asked me if I was okay after that lady left me to stand their aloan for 15 minutes and wait for het to come back to me (which never happened). And the last value quality. There are absolutely no quality in every aspect of the situation. I am disgusted.