******ion and Bad Service

The account was handed over to Straus Daly in Oct 2018 for an amount of R20 200, I made payment arrangements with them and started paying an instalment of R1000 from Nov 2018. I continued paying a R1000 until May 2019 and increased my instalment to R1500 from June 2019 to March 2020. In total, I probably paid over R22000 for this account.

I was then provided this paid up letter from Straus Daly who then advised me that this paid up letter has been sent to Woolworths.

From June, I have been harassed by VVM threatening that they will list me on the credit bureau for this account. I have been sending them the paid up letter which they ignore all the time – I get a daily call from VVM and I have subsequently told them to contact Straus or Woolworths but they are unable to assist as they say they are working from home.

Please can I get a response to this email urgently before I take this further as the harassment from VVM is really starting to annoy me and I am not satisfied with the actions taken by all companies.

Everytime i contact Woolworths, i get transferred from one operator to the other and eventually they cancel the call.

***