Expired Products Sold at Woolworths Victory Park

Dear Woolworths Customer Care,

I am writing to formally raise a serious concern regarding the quality and safety standards at your Victory Park branch.

For over a month, I have noticed that the frozen mixed berry packaging is consistently compromised—covered in sticky berry juice, indicating possible damage or thawing. I have reported this issue on multiple occasions and requested to speak with the store manager, Tebego. Unfortunately, his response was that he was unaware of the problem.

I find it concerning that store staff continue to display and pack visibly messy and potentially unsafe products without addressing the matter. Today, I discovered that the batch of frozen mixed berries I had previously purchased is expired. I regularly use these berries in smoothies and have experienced unexplained illness throughout the past month. I now have strong reason to believe that consuming expired products from your store may be the cause.

This experience has not only affected my health but has also deeply shaken my confidence in Woolworths’ quality assurance processes. I will not be returning to the Victory Park branch and, depending on the outcome of my health assessments, I am seriously considering further action.

I urge you to investigate this matter urgently and take the necessary steps to ensure such incidents do not recur—for the safety of your customers.

Sincerely, Asief