EXPIRED ITEM ON SHELVE!!!!!

I always shop at woolworths however the past 2 weeks have definitely opened my eyes to the terrible service woolowrths has to offer!!!!! I was at the Cresta branch on 18 Feb 2018 where i purchased some food items, one been the tomato and jalapeno relish. when i got home to complete my dish using the relish i noticed that the item was very hard to open and immediately checked the expiry date which dated back to 2017!! i contacted the call center the following day to report this and when the store manager eventually called back she wanted me to return this item. As Cresta Woolworths is not my preferred store i wanted to return this to any other wooloworths to have the funds refunded or atleast some sort of compensation. Not only has this experience been time consuming but this is a complete health risk having expired food items on shelves!!!!!!!i can only imagine if i did not check the expiry date. we would have had food poisoning or something worst!!!!with food viruses going around all i was offered was my money back provided i could bring the item back to the store. now i need to inconvenience myself to get the time to go to the store which I do not prefer at all!!!surely there is someone that is reading this at woolworths head office that would actually look at the health risk myself and my family almost went through cause of their negligence!!!someone that would be more interested in contacting me with another solution other then having me drive all the way to a store i do not prefer!!!i have pictures of this relish as well if this is needed. the slip as well as the relish itself in its packaging is still waiting on your response!!!!!after this terrible experience i bought some items online. i will never recommend woolworths to any one!their online experience is worse then any other online shopping experience i have ever experienced. delivery time is 10-1pm and the driver calls me at 130 for my delivery which by that time i had already left. pathetic service still waiting on my refund and when i followed up today it seems that today is the first time this has been requested by the call centre agent even after i requested the funds to be reversed to my card on Friday already!!!!woolworths should contact takealot for tips on how to keep a client updated on their product from dispatch to delivery!time is of the essence and punctuality as well as service says a lot about a company!