Exceptional service

I cannot adequately express my delight with the service I received at Woolies The Village yesterday. On arrival with my advanced obedience trained service dog, wearing all her harnesses and medical working dog vest, I was pleasantly surprised when security quickly acknowledged she wasn't a pet but a necessity and allowed me in without extreme drama which I often face in public places especially Checkers. Thinking I was only going to grab a few goodies, I took a basket and quickly realized it became too heavy. A Woolies employee took the initiative to ask if she could bring me a trolly which I gratefully accepted, after which she asked if she could get someone to assist me to push the trolly while I shopped holding my dog's leash in one hand. within seconds Lesego Ramotlhale was at my side and walked the isles with me while I shopped. After collecting all my goodies, she led me to the checkout where she also opened her till to process my purchase quickly. I have never before experienced such warm, spontaneously helpful staff in my LIFE! Well done to Lesego and your team at the Village. Keep up the amazing service.