KM
Khaya M

1 reviews | Active since Feb 2018

25 Jul 2020, 13:43

Excellent service & care with a greeting smile

Quality food,value for money,hassle free guaranteed refund for any problem you may experience with their products, excellent great service of all times..no matter how long their queues may be but you can see the enthusiasm of all of them at the till point,food pantry, customers services,cosmetics& phone department( though I don't use these )willing to serve us including managers or supervisors that are always visible walking the floors. Heartfelt thanks to their security personnel at their entrances who are sometimes undermined or verbally abused by citizens or shoppers that are refused entry because they don't want to adhere to covid19 safety protocols,also the friendliness of cleaners that keep pushing trolleys back to their places . Any merchandiser you come across the floor for any assistance you need abandons what he was busy with even if that particular department doesn't fall under him but steps out to help you plus the respect they have(yes ma'm,yes sir,sorry sir)if they can't find or don't have the product in stock. Even when you call Woolworths customers services department on their helpline ***nationally for any complaints or queries they handle your request very professionally. Keep up the good work especially Woolworths store 344 Durban West Street.

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