EPIC FAIL BY WOOLWORTHS ONLINE SHOPPING

I placed my order on the 23rd and selected delivery for the 28th as it showed it was available and I paid for it. When today came for my delivery I did not receive my notification that my order has been packed and ready for delivery. I called to find out what was going on and I was told that their system only showed delivery for two/ three weeks later, the 11th. I complained and told them this is ******* as I have selected this date and they still refused to help. I also explained to them what I saw on the online shopping portal, what I selected and that I trusted their system for my delivery. If I knew this system was going to move my date up then I would have screenshot the delivery slots to prove what I saw when I placed my order. I understand that we are in a pandemic but I feel I just got *****ed over by the online shopping portal.