Empty promises mess up credit card

<p> </p> <p>I made a payment of R500 on my woolies credit card on the 29/11/2016 after 4 days i check my woolies app and the payment did not show i phone their credit department and they told me they need proof and that was after so many emails and phone calls i sent them 2 proof of payments and they told me the will sent it to the finance department to update and will show up in between 2-4 days after 4 days still nothing i phone again talk to a persoon name Jameson Nathan he stay on the line while i email him the proof he told me everything is fine on my side but he thinks the problem is at absa self i must wait till friday i check on friday and still nothing i went in to the bank and got a statement that shows the payment made to woolies credit card and all the details was correct i went to a woolworths store in the glen and the lady there help me and we sent all the details and proof via fax we phone them directly and the lady told us evrything is fine and will sent it through to finance and it will take 2-4 days to show guess what nothing i phone them again and then i was told the bank statement is not right they need proof really how can i bank statement not be proof enough. The told me to sent a email to ********** and sent all the proof there 2 days i receive 3 emails saying the did receive the proof and payment and guess what it will show 2-4 days i went this morning and check my account still nothing but they charge me R95 unpaid debit fee but my debit order did went off . Im getting really annoyed by you woolworths with empry promise and not updating my payment i made of R500 and that was before the 1st of the month. If i knew u will f up my credit card acciunt i would never took the card cause its useless. What will it take for u guys to fix my account and update the damn proof because of your lack of what ever my account looks like **** please fix your ****. </p>