Empty promise at woolworths

<p>I once had an account with woolworths I lost my job 2008 Dec and I couldn't afford to pay my account, November 2013 someone from woolworths called me to say I qualify for 50%off on my account on the 27 November 2013 I pay R536 they promised me to e-mail me settlement letter which they didn't and on the 30 November 2013 someone called me to confirm that I'm closing my account and she also promise to send me settlement letter. This year January I receive a call from MBD credit solution they said I owe woolworths I went to woolworths they said it was a misunderstanding they will sort it out but they didn't sort it out I went there again on the 10 March 2016 I spoke to Mellisa from head office she also promise to sort it out and come back to me after 10 working days but she didn't even today and this people from MBD credit solution they always call me now and then I'm tired about their calls. When woolworths people calls they always said their calls are being recorded for quality purposes why they don't retrieve their calls on the dates I'm giving them and sort it out coz their people are disturbing my peace of mind everyday. Please help me I don't know what to do about this anymore </p>