emails with vouchers

<p>Hi</p> <p> </p> <p>I've been wanting to contact Woolworths but it keeps saying , "Your session expired due to inactivity." I log in again and the same thing happens when I want to send the message. Anyway, here's my question:</p> <p>I've had a Woolworths card for many years but have never received an email with vouchers. I've only found out today that my friends have all being receiving these all along. Why have I not been getting these?</p>