****ed off client

I can't believe after I was ****** and needed to collect my new card with a police affidavite that they could not give me me card, all other companys got my information with a copy of my ID finger print or affidavite from the police, now I have to go stand at home affairs and during this time and hope I don't get sick, and this is not the first time the first time they also wanted tto refuse my passport what is the world coming to even though they have finger print scanners with my information they can not give me my new card even thou it is in store for 3 weeks now, If they do not give me my card with my temp. ID or if I get covid by home affairs I am making havoc