Dreadful service

Delivered goods which had previously been ordered & returned. Ignore all emails & despite phone calls I have had no acknowledgement or date for collection. Also delivered a broken tea pot which again has been ignored. Shocking service which is the worst experienced of all mail order companies. Very disappointing as I always thought they were well known for great service. For food orders Pick n Pay is miles ahead. I see they don’t even bother to reply to these complaints so I guess the answer is to stop giving them any business.