Door Dash ..../ more like YOUR CASH? WE WILL DASH WITH IT !!!!

I request a refund for a Door Dash delivery on the 16th of February 2024. The guy couldn't find my address because it changed homes. However, as soon as I realized I called Woolies help and asked that they change the address. None the less they couldn't do it on time. I assumed the order would not be delivered and automatically refunded. I placed another order and that one was successfully delivered. Now the first order of R294, has yet to be refunded. Woolies emailed me on the 16th of February noting the error. However. there has been no reply or care. I will not be using woolies Door Dash. The system is flawed, and they DO NOT CARE. I will stick to Uber eats, because I have never experienced such bogus and bull**** behavior.