DON'T LOSE YOUR PHYSICAL CARD EVEN IF YOU HAVE THE WOOLWORTHS CARD ON THEIR APP

On 30 December I really needed to use my Store Card on my app (physical card damaged and destroyed). I went into Woolworths Eastrand Mall to sort this out (I still do not understand the 6000 and 600 starting numbers on cards. I pay on the 6000 number). Great helpful friendly people. I could not buy and pay at the till with my app because my card is blocked and physical card is lost. We had to apply for a new physical card to use the app on the phone. No temporary card. No one can help - cast in stone - go away. We then app**** for a new Store Card - The card which arrvied was the Credit Card. Calls I made (excluding the store calling the help line) were made at 11:46, 11:58, 13:36 and 13:38 (you know the apology for I cannot help and retry - the last call was also cut and 2 min to confirm the card was ordered). On 5 Jan (all this time I want to send a gift card to a family starving in Cape Town while I am in Johannesburg) I went to East Rand Mall again. After about 30 minutes on the call with the call centre I am told I cannot have a replacement card number 10. The computer does not count squeence numbers of cards after number 9 and they have to start at card number 1........ Now I have ordered a new card and ask you to pray for me and those starving people. I passed on Woolworhs apology to them. Sent them a CHECKERS voucher - they are still alive.