Don't buy from Woolworths online. They keep your money.

I bought clothing online and cancelled one of the orders. I got a confirmation of the cancellation. Refund within 7 to 14 days. Not only did I not get a refund, when speaking the online call centre (which makes Telkom seem like a breeze) they called their Merchant Bank, FNB, and then told me that the money had been put back into my account on 13 June. Trouble is, it wasn't. My Bank checked and literally called it a "lie" on the part of FNB. Now I had to fill in Statement of Dispute to find a way of getting my money back from Woolworths. Their service and responses have been shocking just like their food shops during this time which are seldom well stocked and operate from 9-5. People who work literally have no chance to stop.