1 reviews | Active since Mar 2009
Don't make your mistakes my problem
<p>I seldom charge to my Woolworths Store Card, but happened to do so in December. I have an automated payment order to settle the full balance. For some reaon the APO didn't go through successfully at the end of December - leaving a small outstanding balance. Woolworths have been hounding me to pay this balance but I elected to leave it, hoping it would go through at the end of Jan. Countless SMS and Email reminders and I eventually called to find out what went wrong.... was told the DO was suspended and I would have to go to the store to make payment and re-instate. However, I found out online that I could EFT the payment.... however today I received another call saying I must now go into a store to re-instate a debit order that was suspended because of a Woolworths systems issue - All this for a R200 charge. I expect Woolworths to either re-instate the DO, or pay for my time dealing with this admin.</p>
