SG
Shereze G
1 reviews | Active since Jun 2018
01 Jun 2024, 11:42
Do not order from Woolworths Dash.
I placed a Dash order on the 26th May 2024 just before 1pm. By 6pm my order did not come. This was a Dash order, not a standard order so it was supposed to be delivered within an hour or same day at least. I did not get my order, no communication whatsoever about why, just no delivery. When I called to find why I was on hold for almost 30 mins. I sent an email and received a reply the next day 27 May that confirm they will process my refund that will take 3-5 working days. It's now 1st June and no refund. I called again and was told that it will actually take about 7-14 days to get my refund.
This was a terrible experience with horrid customer service. Will not order again.
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