Dissatisfaction

I'm very disappointed in woolworths strand square, recently opened end of Aug 2021 My daughter's phone was pick pocketed in store that had about six customers in store at the time and when we called management to review cameras at the given time He claims their cameras only focus on the entrance and exit as well as the wine section and nothing towards other isles. He told me what he can do is check when they came in n left and took my contact details and also a description of the two customers I saw in the isle we were in.