TP
TERSIA P

1 reviews | Active since May 2024

04 Sept 2024, 16:25

Dissatisfaction and Unprofessional Service

Unprofessional and No customer service at Hartbee****rt dam Woolworths. After 6 years paying with my card today they question my ****en surname on my card as my husband has the main card and i the second card. Now they want to verify and check my card. Then that lady by the name of Betty has the prefuze saying to me " let me tell you". Is this how Woolworths ara talking to customers on concerns raised. Asking when this new system was implemented I was told somewhere in August. REALLY??????????

Absoluty made me feel like a *****ster. And upon my way out they had the nerve to chat behind my back as i said i will report all of them as then all the cashiers are not doing their job after six years.

0
Replies (3)
TP
TERSIA P's update06 Sept 2024, 09:27
Reviewer Update
Dissatisfaction and Unprofessional ServiceUnprofessional and No customer service at Hartbee****rt dam Woolworths. After 6 years paying with my card today they question my ****en surname on my card as my husband has the main card and i the second card.
Now they want to verify and check my card.
Then that lady by the name of Betty has the prefuze saying to me " let me tell you".
Is this how Woolworths ara talking to customers on concerns raised. Asking when this new system was implemented I was told somewhere in August. REALLY??????????

Absoluty made me feel like a *****ster. And upon my way out they had the nerve to chat behind my back as i said i will report all of them as then all the cashiers are not doing their job after six years.
TP
TERSIA P's update06 Sept 2024, 09:27
Reviewer Update
Dissatisfaction and Unprofessional ServiceUnprofessional and No customer service at Hartbee****rt dam Woolworths. After 6 years paying with my card today they question my ****en surname on my card as my husband has the main card and i the second card.
Now they want to verify and check my card.
Then that lady by the name of Betty has the prefuze saying to me " let me tell you".
Is this how Woolworths ara talking to customers on concerns raised. Asking when this new system was implemented I was told somewhere in August. REALLY??????????

Absoluty made me feel like a *****ster. And upon my way out they had the nerve to chat behind my back as i said i will report all of them as then all the cashiers are not doing their job after six years.
TP
TERSIA P's update09 Sept 2024, 07:21
Reviewer Update
Dissatisfaction and Unprofessional ServiceUnprofessional and No customer service at Hartbee****rt dam Woolworths. After 6 years paying with my card today they question my ****en surname on my card as my husband has the main card and i the second card.
Now they want to verify and check my card.
Then that lady by the name of Betty has the prefuze saying to me " let me tell you".
Is this how Woolworths ara talking to customers on concerns raised. Asking when this new system was implemented I was told somewhere in August. REALLY??????????

Absoluty made me feel like a *****ster. And upon my way out they had the nerve to chat behind my back as i said i will report all of them as then all the cashiers are not doing their job after six years.