Dissappointment is an understatement

I went to Woolworths Paarl Mall to do a layby for my son. When it was my turn to be served, I greet Natasha who was minding her own business but I thought to myself we all have bad days. I explain to her that id like to do a laybye, and buy some other items. First thing she noticed that I had items that are on special and she tells me and I quote "by the way you cant layby things on half price"so at first I didnt understand what she meant and asked her.what does that mean, thwn shes like it means exactly that...I ignored her because I was getting upset and I.wanted.to leave.the.store as.soon as possible as my son was restless...I take out my bank card to pay the deposit...I shouldn't have, she then shouted that I dont know that laybye should be paid with cash? I asked her why. She told me its just like that she also dont know. I am very dissappointed.at how rude.this lady was, instead of explaining to me.the process she was rude, and rude.is an understatement knowing the service levels at Woolworths that I normally receive.

I even went online to check the T&Cs of Woolies laybyes nowhere it states.that the deposit should be in cash, as cards are not accepted as cash, mind you its a debit card that dont even have an overdraft in it.