Dissapointing!!

I made a an EFT payment on 24 Feb 2026 like I always do via my Tymebank account. Woolworths Credit card and Woolworths store account has been pounding me saying they have not received the payments. I sent them proof of payments and they kept saying they can't use is.

I reached out to my bank Tymebank from which I made the EFT payments from and they did an investigation and also reached out to Woolworths - or rather the bank they use (ABSA) and they told my bank that they received the payments even though they have been chasing me for the payments until I made payments again using a diffetent bank account. Woolworths credit card and Store card have charged me late fee for a payment they told my bank they received and have sent me from post to pillar with neesing to send POP's they have been rejecting. This is terrible service and a *******. I nees the funds to be credied to my accounts so they can reflect on the woolworths app transaction logs!!