Dissapointed Woolies customer

Absolutely disappointing service from Woolworths online service.

I ordered goods and the stuff was delivered 3 days later than the scheduled date. then after requesting an apology from Woolworths, they send me a R200 voucher to be used for online purchases only. on trying to use this voucher, I kept getting an error message, I called the contact centre, and after investigations it was discovered that I used the voucher in Cape Town. firstly I am based in JHB secondly the voucher was issued on 4 July, but according to their records I used the voucher on 3 July I cannot understand how a company like Woolworths can be so careless and so disrespectful to a customer. The inconvenience caused to me on 2 occasions was just disregarded. very very disappointed customer