Dissapointed and disgusted in service

<p>I completed a claim at Festival Mall woolwortwith a lady called Paola as i was retrenchenched on the 30th September 2016. It is now November 2016 and i am getting calls to say i am in arrears when the claim was completed in the first week of October. I then resubmitted the claim on the 8th Novenber and again no response. I get told someone will get back to me but instead i get daily calls saying i am in arrears and that my credit rating will be effecting. So now i am without a job and woolworths just stressing me even more. I think they should call edgars or RCS and ask them how they manage their claims as that was resolved timeously. I have emailed insurance claims department, customer complaints and even a Jenny De Viliers who received my claim on the 8th November.</p> <p>I will never support woolworths again.</p>