Dissapointed

My order was placed on 12/04, delivery date estimated for 06/05. With lock down I ofcourse understood the delay and was very patient. At this stage we all did not expect lockdown to be extended. Before we reached level 4, I made sure I emailed Woolworths thrice to have my delivery address changed to my home address as I was not returning to work,I received responses that once I received my tax invoice I should call and have it changed. I called customer care 3 times to make sure its amended, I was told yes, the amendment has been sent to the warehouse, I was told this all 3 times I called. One consultant said he would call me back with confirmation that the warehouse has received it, I received no confirmation. On the 16/05 I received an sms saying my order would be delivered between 10am-1pm, I received nothing. I called 17/05, a lady told me she apologises but it will be delivered today 18/05 as they don't deliver on Sundays. Its Monday, 18/05, I just received a call from the courier saying that they are outside my work address?I am not at work! Are you kidding me! This is ridiculous, Woolworths was very quick to debit my account but where is my order??