Dissapointed

Hope this email finds you well, I'm writing this with a heavy heart I never feel so disrespected, On the 18th of October at 12h42 I bought 2 chicken schnitzel and noodles when I open the packaged I was so disappoint it was burned and I was a home already ,So the next morning I went to the store to report the matter the lady that was assisting me at foods by called the manager Chad, he told me that he is gonna report the oven to the supplier maybe its fault it not supposed to be burned, I told Chand that its not the 1st time I'm buying schnitzel at Woolworth's , he walk away to the till i had to follow him. He ask me where is the slip and the product I told him I dont have a slip because the cash through the slip on the bin , I even ask the cashier is it not my sleep she reply by saying most customer they don't take a slip then I said it OK then, hopping that I won't have a problem, by the was the was no way that I was gonna take a slip that was coming from the bin that is so unhygienic, so I went to my office very angry do my research then I realize that the can do a reprint for my slip since the sale was for yesterday , I went back to the store I ask the cashier is it possible they can reprint a slip for me she said yes then she called Chad I was so ****ed off and I told the cashier to call someone's else not Chad when that lady was about to help me ( till superiors) Chad told the lady not to give me any details I told Chad I don't need any details I just need a reprint for my slip, he reply by saying hes gonna think about it I'm like are you gonna give me the sleep or not after 5min he reprint the slip mind you the is customer looking at us while he was so unprofessional. I'm very disappointed with Woolworth's standard he doesn't deserve to be the Manager who doesn't have manners its shows that he didn't received enough training or maybe he got this job by back doors .He doesn't belong to work at Woolworths with that kind of attitude he even walk away to the office was I busy talking to him Woolworths is one of the highest retails store that is well know a respected. He needs to leave the Cape Town International store because one day he will deal with a customer from international who doesn't speak English properly, who cant even express his or her feeling , what will happen he is gonna killed the business . I would be very happy if you ca remove Chad from cape town international airport , He is not a food manager he is the admin manager ,the staff was also shocked with Chads attitude

I even ask her to check the footage he refuse I felt like he was treating me like a ***** I even show him the pictures, I m working at Cape International Airport I will do a follow up he really doesn't t deserve to be here,, I would love to hear the feed back ASAP, I've got pictures also