KK
Kelello K

1 reviews | Active since May 2014

07 Jan 2021, 08:52

DISGUSTING WOOLWORTHS WON'T CLOSE MY PAID UP CREDIT CARD

I had a Woolworths credit card that was handed over when I left my job and went to study full time. I received calls from the collector and made an arrangement which i honored every single month.

When I started working again I settled the credit card in the beginning of September 2020 through the collection company named Fusion, I then received the paid up letter and was happy.

In November I started receiving calls from MBD Debt collection company regarding the same credit card, since then I have been sending the paid up letter via email to MBD and to Woolworths but they just won't close the credit card. MBD is now calling me 10 times everyday and sending me SMS' saying that Iowe Woolworths an amount of R4043. I tried calling Woolworths legal but no one seems to be interested in helping me while I'm being harrassed by MBD daily.

I'm disgusted by Woolworths' level of unprofessionalism.

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Replies (1)
KK
Kelello K's update13 Jan 2021, 21:27
Reviewer Update
Woolworth still hasn't responded to my review, they have the most pathetic customer service. Even if I go to the branch I'm put on the phone and people on the other side have no clue what they are doing, I am disgusted to the core.