DISGUSTING WOOLWORTHS CUSTOMER CARE

The service that you get with woolworths online store is appalling, beyond substandard and quite disappointing. They don't have any regard for their customers. They say they use FedEx to courier items ordered from woolworths but they cannot trace the orders. They do not have a tracking number for the customers to track their orders. Something that does not make sense at all. You get a tracking number when you use a courier service. They do not even bother to respond to several emails you send them. To them its probably just waste of their time to respond to customers' emails. I paid woolworths on 5 May 2024 for items that they should have been delivered on 10 May 2024. Today it's the 21st of May 2024. Woolworths is still keeping the R5600 I paid them and also keeping the items I ordered from them. It's a lesson learnt to NEVER PLACE AN ORDER WITH WOOLWORTHS.