DISGUSTING TREATMENT - I WANT MY MONEY BAC****!!!

Well!!!! Woolies you have done it again!!!!!!! I am UTTERLY DISGUSTED AND ANNOYED WITH HOW I WAS TREATED TODAY!!!!

On Tuesday 10 March, I bought I bought a pair of shoes from Country Road and a blouse from RE to the value of R1500. If you check my records you will see that I spend at least R6000 a month in your store!!!!!!!!! I am so furious!!!!!!

The blouse didn’t fit and despite trying a bigger size - it just didn’t fit right and I went to the Woolworths Cresta branch for a refund.

Only to be told that I cannot get a cash refund. I can only get a gift card or the money refunded back to my card. After much upset I then gave my card to be refunded, ONLY TO BE TOLD THAT MY CARD DOESN'T ACCEPT REFUNDS SO I NEED TO PROVIDE ANOTHER CARD!!!!

I gave another card and the refund went through ONLY TO BE TOLD IT WILL TAKE 2-3 DAYS TO BE REFUNDED! TOTAL AND UTTER NONSENSE! WHEN WE PAY ONLINE THE MONEY IS TAKEN OFF IMMEDIATELY! YOU DO NOT WAIT 2-3 FLIPPEN DAYS FOR THE MONEY TO COME OFF!

HOW DARE YOU TREAT LOYAL CUSTOMERS LIKE THIS! I SPEND TONS OF MONEY A YEAR AT WOOLWORTHS AND FOR R500 I HAVE TO BE TREATED LIKE **** AND HAVE TO WAIT FOR MY MONEY????

WOOLWORTHS - GET IT RIGHT!! IF YOU BUY ONLINE THE SAME RULES SHOULD APPLY AS IF YOU BOUGHT IT IN A STORE! HOW THE HELL CAN YOU MAKE PEOPLE WAIT FOR THEIR MONEY!!! I HAVE BEEN TO THE USA ON HOLIDAY AND IT DOESNT MATTER WHETHER YOU SPEND $1 OR $1000!!!!! THEY TREAT YOU LIKE GOLD!!!!!! YOU SHOULD BE ASHAMED!!!!

! I AM SICKENED BY THE TREATMENT I HAVE RECEIVED TODAY AFTER ALL THE MONEY THAT IS SPENT IN YOUR STORES ON A WEEKLY BASIS!!!

I DEMAND MY MONEY BAC****!!!!!!!!