RS
ROHINI S

1 reviews | Active since Nov 2013

10 Dec 2015, 13:21

DISGUSTING SERVICE WOOLWORTHS

Hello<br> <br> What a disgusting customer experience with Woolworths Financial Services.<br> I WILL NEVER recommend your services to anyone.<br> <br> I app**** for a store card as well as a credit card from your company in July 2015.<br> I had a main card and 2 supplementary cards on both the store and credit cards.<br> <br> I was requested to go to your Pavillion branch on 4 occasions to pick up my credit cards.<br> Is this for real ?????? Is this the type of service you provide to your customers ?<br> I even received an sms to say that the card was at the store and when I get there,<br> it was not there. <br> <br> So many months later, I am still left without a store card. I spoke to Faith Makuba a few minutes ago<br> and she confirmed that she will escalate this....I wonder if it will complete a year before I get anyone to call me.<br> <br> Had I known I will be exposed to this shabby service, I would have rather gone to the bank as I have <br> a great credit score and there would have not been any hassles. But I am a regular shopper at Woolworths and<br> misjudged the store and approached your company out of loyalty.<br> <br> What a great mistake ...

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