Disgusting service from woolworths Durban CBD, Dr Pixley KaSeme road

I had a very disgusting experience from Woolworth located in Durban CBD on Dr Pixley KaSeme street. It was on the 29/12/2018 around 9am, went there to purchase 3 non alcoholic champagne, assorted cupcakes and 5 cheese puffs, 5 ****tail beef sausages, 5 mini chicken pie. they were on special 5 for R20. Firstly i waited on the queue for almost 30 minutes with no service, after they packed my pastries and pies i then requested that they give me 2 boxes because the paper bags were to small. I even told them i am willing to pay for them. They said i can only get the boxes with wings. I said then its fine give me 2 boxes with 4 wings each box because i desperately need boxes, they said they cant do that. I reqquested to speak to a manager so i can explain my issue hoping the manager will understand and guess what waited for and waited for the manager to come and i then took the 2 boxes and told them the manager will find me in the from by the pay point. The manager by the name Nokwanda Mthembu came and rudely said they cannot sell the box and they cannot also give me the boxes even if im willing to buy them with 4 wings each that i don't even want. The cashier had already ringed everything i had bought which was +/-350 i then asked the cashier to cancel everything because i cannot continue with a purchase from a store that has absolutely no customer service. Even when i told the manage its fine take everything back i'm never buying from Woolworth again and i am going to write a review about this on Twitter as well as hello peter, she was like okay fine. i just think about all my money i have spent at Woolworth, but then again not all of them are like this. I always use the one in Pavilion Mall, great and exceptional service. Why do they have to be different? Nokwanda Mthembu need training on managerial s****s also. Unbelievable and pathetic service.