Disgusting service from woolworths app

I am extremely upset with woolworths. I bought items on the app paid extra to have it delivered on 30 November 2024 onky to reveive one item out of 11 items on my lift. Something told me to call in and query whats happening with my order and was told that my order was being delivered in 2 parts and I was not informed that tracking shows the other part to only be delivered on the 17 December which is more than 2 weeks away. My full order was suppose to be delivered on the same day hence why I paid extra for 30 november. The items are meant for a gift for a birthday party tomorrow. How do I go empty handed. Thank you for nothing woolworths.