1 reviews | Active since Aug 2018
Disgusting service from Woolworths
Woolworths your service is absolutely pathetic. I have tried for 1 month to use 2x online vouchers I have called the online team over 20 times. Spoke to different consultants who logged items to IT and left me with reference numbers. Some even called me to rate your service without been aware of the problem been unresolved.
I spoke to Cindy Ardense who indicated that I tried to use the vouchers again on the 18th February because I receive this message when using one of the vouchers "there has been a technical error contact Woolworths online for assistance"
To which I may add was logged by your consultants one month ago....
The second voucher when I use it allows me to check out when I do and process the order nothing happens the cart remains with the items and the voucher amount depletes and I don't get an order number because the order does not finalise.
So Cindy indicated when I try again using the computer and if I still have a problem to please contact her which I tried 4 times today, I get the automated voicemail stating I should press 3 and nothing happens, I speak to customer service they transfer me to the same automated number. I am sick and tired of calling your useless team.
