AP
Angie P

1 reviews | Active since Oct 2017

29 Oct 2017, 15:07

Disgusting service from Paulshof Woolworths manager

Good afternoon,

I would like someone to contact me after the disgusting service I received from your manager at Paulshof by the name of Martin.

I went earlier to do shopping and they had not made the chicken strips yet. I requested that they keep me 12 strips and I would come back. I told them I will come back to fetch them.

I have autistic children so I cannot run and and down so as soon as I got a gap I went back to be told they had been sold.

I requested to speak to the manager who was nowhere to be seen somewhere in the back and after 5 mins with complete attitude I said it is unacceptable when I requested they were kept for me he responds saying they have a shelf life and cannot be sold after 2 hours yet I wasn't told that I just requested that they kept for me till I could get back and no indication that it had to be within 2 hours. Yet there is so much in that store that is past due date on shelves.

He was completely disrespectful and should not be in a position of management to the point he walked off without offering a solution and said I can escort myself out. As a loyal customer to Woolworths if that is his attitude then I will not shop there or any other Woolworths for that matter.

If this is the image Woolworths would like to portray then quite frankly I will no longer shop there as I will not be treated like that in front of my special needs child.

I expect a response and call with how this will be handled.

Regards Angie Peters **********

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