DISGUSTING SERVICE FROM

I AM TOTALLY AND UTTERLY DISGUSTED WITH THE SERVICE FROM WOOLWORTHS CLEARWATER MALL.

I TOOK MY SISTER SHOPPING YESTERDAY. SHE HAS NEVER BEEN TO WOOLWORTHS. WE MANAGED TO FIND TWO PAIRS SHOES WHICH SHE LOVED BUT WE COULD NOT FIND THE SIZE FOR ONE OF THEM.

A LOVELY LADY NAMED ROSE WAS KIND TO HELP US. SHE TOOK MY SISTERS DETAILS DOWN AND PROMISED THAT SHE WOULD CALL WITHIN THE HOUR TO LET US KNOW WHERE TO FIND THE SHOES.

SURPRISE SURPRISE - NO PHONE CALL.

TODAY, I HAVE MADE 17 PHONECALLS TO WOOLWORTHS CLEARWATER. FIRST I WAS TOLD ROSE WOULD HE IN AT 10:30. I CALLED AT 10:30 SHE WAS NOT THERE. I WAS TOLD TO CALL AT 11:30. SHE WAS NOT THERE. I WAS TOLD TO CALL AT 11:50. NO ROSE.

I DECIDED TO LEAVE IT UNTIL 13:00. OH MY WORD! I CALLED 8 TIMES AND NO ONE ANSWERED! WHEN I TRIED AGAIN, I WAS PUT THROUGH TO A RINGING PHONE. I HUNG UP, CALLED BACK AND WHEN I ASKED FOR ROSE, I WAS PUT ON HOLD AT CUSTOMER SERVICE FOR 5 MINUTES!!!!

TOTALLY UNACCEPTABLE!

I HAD NO CHOICE BUT TO DRIVE BACK THERE AND FIND ROSE AND WHEN I TOLD HER OF MY EXPERIENCE SHE DIDNT SEEM TO CARE! DISGUSTING DISGUSTING DISGUSTING!

DO YOU VALUE YOUR CUSTOMERS? DO YOU KNOW HOW MUCH MONEY I SPEND AT WOOLWORTHS EVERY WEEK! IM THERE AT LEAST 5 TIMES A WEEK!!

MY SISTER REFUSES TO SHOP WITH YOU AFTER THIS EXPERIENCE!

FOR THE PRICES OF YOUR FOOD AND CLOTHING - YOU SHOULD BE ASHAMED AT THIS SHOCKING SERVICE! DISGUSTING!

GET IT TOGETHER WOOLWORTHS CLEARWATER MALL! I DO NOT DESERVE SUCH TREATMENT AND I DEMAND A REFUND FOR THE AIRTIME WASTED ON 17 PHONECALLS!!!!!